Telehealth informed consent
What a remote visit can and cannot do — including the parts that are less convenient for us to tell you.
What telehealth is
Telehealth means a licensed clinician evaluates and treats you using video, phone, secure messaging or a written questionnaire instead of an in-person examination. The clinician is licensed in the state where you are physically located at the time of the visit.
What you gain
- Access to a clinician without travel or a waiting room, often the same or next day.
- Continuity: your Tab clinical record travels with you between visits.
- Lower cost than a typical urgent-care or office visit.
What you give up, honestly
- No hands-on physical exam. A clinician cannot listen to your chest, palpate an abdomen or look in your ear over a form.
- Some conditions cannot be diagnosed or treated remotely, and you may be told to be seen in person. That is a good outcome, not a failed visit.
- Technology can fail mid-visit; if that happens the visit resumes by phone.
- Delays in evaluation are possible if the information you provide is incomplete.
Prescriptions
A visit does not entitle you to a prescription. The clinician prescribes only what they judge clinically appropriate, and may decline. Controlled substances are not prescribed through Tab. Prescriptions are sent to a licensed pharmacy of record and dispensed under that pharmacy's rules.
Emergencies
Tab is not for emergencies and is not monitored 24/7. If you have chest pain, trouble breathing, signs of a stroke, severe bleeding, or thoughts of harming yourself, call 911 or go to the nearest emergency department. In the U.S. you can also call or text 988 for mental-health crisis support.
Your records and privacy
Your clinical record is created and held by the treating practice, which is the entity responsible for it under HIPAA, and is protected under federal and state law. You may request a copy at any time. The practice will give you its Notice of Privacy Practices at your first visit — see your rights for how to ask for it and how to complain.
Your choices
- Telehealth is voluntary. You may refuse it and seek in-person care instead, at any point.
- You may withdraw this consent for future visits by writing to us; it does not undo care already given.
- You may ask that a visit not be recorded, and you may ask who else is present.
Questions
Email [email protected] before you enrol if anything here is unclear. Clinical questions are answered by your clinician, not by us.
Last updated 19 August 2026. Tab is pre-launch; these terms apply to this website and to memberships from the date enrollment opens. We will post the date of any change here.