Terms of membership

What you get, what you pay, how to leave. Written to be read, not to be survived.

Tab is a membership and prescription-savings program. It is not health insurance, not a qualified health plan, not a Medicare or Medicaid plan, and not a substitute for insurance. If you need coverage for hospitalization, surgery, emergency care or specialty treatment, you need insurance. Tab does not provide it.

1. Who you are dealing with

Tab is operated by HeydayMD LLC, a New Mexico limited liability company ("Tab", "we"). Tab is a technology and membership company. We do not practice medicine. Medical care is provided by independent, licensed clinicians through Tab's clinical partner, and those clinicians alone make clinical decisions. Prescriptions are dispensed by licensed pharmacies. Laboratory testing, where offered, is performed by certified laboratories.

2. What membership includes

Access to primary-care visits with licensed clinicians in your state, as described on the plan you purchase.
Access to urgent-care visits, dermatology visits, counseling, and care-navigation support, each at no additional per-visit fee while membership is active, subject to clinician and state availability.
Access to 24/7 crisis support resources connecting you to a licensed professional; this is a support resource, not an emergency service (see Section 2a below).
$0 pricing on medications on the current covered generic list, while membership is active, when filled at participating pharmacy locations nationwide or through mail order. Mail-order home delivery is the preferred method for recurring prescriptions.
Reduced pricing on a wider set of medications that are not on the $0 list.

Psychology and psychiatry visits are optional paid upgrades, billed per visit at the rate shown at time of booking (psychology billed per session; psychiatry billed per evaluation, with a separate follow-up rate) — they are not included in the base membership fee.

Membership does not include emergency care, hospital care, imaging, surgery, controlled substances, brand-name or specialty medications, or any service a clinician determines is not clinically appropriate.

2a. Crisis support is not an emergency service

Crisis support connects you with a licensed professional for support and is not a substitute for emergency services and is not monitored 24/7 by Tab staff. If you or someone else is in immediate danger, call 911 or the Suicide & Crisis Lifeline at 988 first. Availability, provider licensure, and visit types vary by state; see our telehealth consent for the full picture.

3. The covered list can change

The $0 medication list depends on participating pharmacies' supply and pricing. Mail-order access requires account activation and coordination; pharmacy participation, medication availability, and delivery timing may vary. Medications may be added or removed and pricing may change. We will not remove a medication you are actively filling without notifying you first. A specific medication is never guaranteed: only a licensed clinician can decide what to prescribe, and no membership entitles you to a particular drug.

4. Billing, renewal and cancellation

Membership is billed in advance in a prepaid 3-month, 6-month or 12-month term, depending on the term you choose.
Membership renews automatically at the then-current price until you cancel.
You can cancel at any time by emailing [email protected] or from your account. Cancellation stops the next renewal.
Cancelling ends access and $0 pricing at the end of the prepaid term. We do not pro-rate an unused part of a term.
If a payment fails we may suspend membership pricing until it is resolved.
Promotional codes apply as stated at the time of purchase and are not retroactive.

5. Prepaid clinical programs

Some clinical programs, including hormone care for women, are sold on a prepaid 3-month, 6-month or 12-month term. They are not available monthly. You may buy such a program on its own without a Tab membership, or as one combined program with a Tab membership on the same selected term and renewal date.

Standalone pricing does not include a Tab membership and does not include the $0 or discounted medication pricing described in section 3. You pay your pharmacy’s cash or insurance price for any medication your clinician prescribes. When bought as a combined Tab + hormone-care program, the displayed all-in price includes both the Tab membership and hormone-care term.

The full term is charged at purchase and the term you have paid for runs to its end.
Cancelling stops the next renewal. It does not refund the remainder of a term already paid, and we do not pro-rate an unused part of a term.
Program terms renew automatically at the then-current price unless you cancel before the renewal date. Where the law requires it, we will send you a renewal reminder before we charge you.
When bought as a combined Tab + hormone-care program, both services share the same selected 3-month, 6-month or 12-month term and renewal date. Cancelling stops that next combined renewal; it does not refund the prepaid term already paid.
The hormone-care program pays for clinical care — the visits, the prescriber relationship and ongoing management. It does not pay for medication, and laboratory testing is not included and is billed separately.
The hormone-care program does not entitle you to any particular prescription. Your clinician decides what, if anything, is appropriate for you, and may decline to prescribe.

6. Eligibility

You must be 18 or older and physically located in a U.S. state or territory where our clinical partner is licensed. Adults may add household members to a family plan; you may only add a minor if you are that minor's parent or legal guardian. Availability of specific services varies by state, and some states regulate discount plans in ways that limit or change what we can offer there.

7. Your responsibilities

Give accurate and complete health and identity information to your clinician.
Do not share your account or use another person's membership.
Do not use Tab for an emergency. If you have a medical emergency, call 911.

8. No guarantee of outcome

Nothing on this site or in any communication from us is a promise of a diagnosis, a prescription, a result, or a specific saving. Statements about savings are estimates based on typical retail pricing and will differ for you.

9. Suspension

We may suspend or end a membership for non-payment, fraud, abuse of staff or clinicians, attempts to obtain medication improperly, or violation of these terms. Where we end a membership without cause, we refund the unused portion of a prepaid term.

10. Limits of liability

Tab provides the membership platform "as is". To the maximum extent permitted by law, Tab's total liability arising out of the membership is limited to the fees you paid in the twelve months before the claim. This limit does not apply to the professional liability of the clinicians or pharmacies, who are responsible for their own care and dispensing, and nothing here limits any right you cannot waive under law.

11. Disputes and governing law

These terms are governed by the laws of the State of New Mexico, without regard to conflict of law rules. We would much rather fix a problem than argue about it — write to [email protected] first.

12. Changes

We may update these terms. Material changes affecting price or cancellation will be sent to your email address before they take effect, and continuing your membership after that date means you accept them.

13. Contact

HeydayMD LLC, Albuquerque, New Mexico · [email protected]

Last updated 27 August 2026. Tab is pre-launch; these terms apply to this website and to memberships from the date enrollment opens. We will post the date of any change here.